Privacy Policy

Energy Gas Consultants ("we," "our," "us," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us or use our services, including:

• Contact Information: Name, phone number, email address, and mailing address
• Communication Information: Message content and any other information you choose to provide in your communications with us
• Energy Usage Information: Information about your current energy or gas usage and plans (only what you voluntarily share)
• Automatic Information: Browser type, IP address, pages visited, and time spent on our website (via cookies and analytics)

We do NOT collect sensitive personal information such as Social Security numbers, credit card information, or health records unless expressly authorized by you for a specific purpose.

2. How We Use Your Information

We use your personal information solely for the following purposes:

• To respond to your consultation requests and inquiries
• To provide information about energy and gas options available to you
• To connect you with licensed third-party energy or gas suppliers where applicable
• To send you updates, newsletters, or promotional materials (only if you've opted in)
• To improve our website, services, and customer experience
• To comply with legal obligations and prevent fraudulent activity

3. How We Protect Your Information

We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmitted online
• Restricted access to personal information by authorized personnel only
• Regular security updates and vulnerability assessments
• Confidentiality agreements with all employees and contractors

However, no method of transmission over the internet or electronic storage is completely secure. While we use reasonable efforts to protect your information, we cannot guarantee absolute security.

4. Third-Party Disclosure

Your personal information is NOT sold, rented, or shared with third parties for marketing purposes. However, we may disclose your information in the following circumstances:

• With Licensed Providers: When you request to be connected with energy or gas suppliers, we will share your contact information with those licensed third-party providers
• Legal Requirements: If required by law, court order, or government regulation
• Service Providers: With companies that assist us in operating our website, conducting our business, or providing services (under confidentiality agreements)
• Business Transfers: In the event of a merger, acquisition, or sale of assets (we will notify you of any such change)

When we share your information with third-party providers, those providers are responsible for their own privacy practices. We recommend reviewing their privacy policies.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Opt-Out: You can opt out of receiving promotional communications from us
• Data Portability: You can request a copy of your information in a portable format

To exercise any of these rights, please contact us at info@energygasconsultants.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

• Remember your preferences
• Track website usage and analytics
• Improve website functionality

Most web browsers allow you to control cookies through your browser settings. You can delete cookies or disable them if you prefer, though this may affect website functionality.

7. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. Your continued use of our website or services after any modifications constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: